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Digital Client Specialist

Application Deadline: March 10, 2019

Location: Portland, OR, USA

Digital Specialists support the core of the Mad Fish team. Are you looking to develop skills in leadership? Are you looking to hone a unique mix of analytical and creative skills? Do you excel at problem solving? Do you thrive in collaborative environments? Are you looking to gain experience generating new, creative ideas to drive results for digital campaigns? If this sounds like you, we’re interested in learning more about you!

The Digital Client Specialist is directly responsible for supporting client strategy by driving execution of successful digital marketing campaigns. This position reports to the VP of Operations. The ideal candidate should have an interest in working collaboratively with internal teams, possess strong communication skills, and be comfortable learning how to conceptualize, create and conduct digital strategies. This person should be eager to foster and build client-facing relationships.

Support



  • Support the execution of strategy recommendations to ensure campaign success

  • Act as the main point of contact internally for all client related deliverables

  • Ensure communication between internal team members is streamlined, open and efficient

  • Nurture positive, collaborative working relationships with internal team members


Strategy



  • Shadow, learn and execute on all elements of the strategic process

  • Conceptualize, create and internally present strategy recommendations for clients and have a clear reason for recommending them

  • Master client KPIs and target audience to measure campaign success

  • Leverage internal team expertise to assist in making strategic recommendations

  • Responsible for ensuring that all campaigns, client assets and deliverables created meet the client’s goals


Execution



  • Responsible for scheduling and leading all internal meetings

  • Responsible for ensuring that all client deliverables and/or campaign assets are delivered on time and are in-line with the client’s goals

  • Responsible for compiling monthly client reports, campaign successes, changes or recommendations

  • Responsible for creating project timelines, deadlines and assigning projects to respective team members

  • Manage multiple deadlines


Experience that Will Set You Apart



  • 1-year digital agency experience

  • Client-facing experience

  • Looking to stand out from the other candidates? If you are local to Portland, certified in Google Analytics and Google AdWords, these things will set you apart!


Personality Traits



  • Genuine

  • Fun

  • Collaborative

  • Strategic

  • Analytical

  • Creative

  • Accountable

  • Driven

  • Proactive

  • Confident

  • Detailed

  • Adaptable

  • Humble

  • Composed

  • Motivated


Benefits



  • Unlimited PTO

  • 100% Health & Dental Coverage

  • 401(k) match program

  • Dog-friendly work space

  • Awesome co-workers


 

Individuals seeking employment at Mad Fish are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Diverse candidates are encouraged to apply.

Interested in applying? Please complete the form below and send a letter of interest (including salary expectations) and resume'.

The Mad Fish team will be reviewing submissions and will contact you if they are interested in scheduling a formal interview.

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